Questions shops actually ask

No. A designer redraws the mark with proper curves and the fewest points that hold the shape. Auto-trace is what you are trying to get away from.

Rebuilding a pixel-based image (JPG, PNG, screenshot, photo) as a vector file made of curves and shapes. A vector scales to any size with no blur, cuts cleanly on a plotter, and separates by color for printing.

You do not have to. Send it and the quote tells you. Simple is one or two flat colors; Standard is multi-color flat detail; Complex is gradients, shading or illustration.

Simple Graphic $15, Standard Graphic $30, Complex Graphic $45 — flat, per graphic. You get the exact number by email before you pay.

After you approve the quote. We email a Stripe payment link; work starts when it clears. No account, no card on file.

Both. The Stripe payment link takes card or ACH bank transfer.

Files come back in 24–48 hours, Monday through Friday. Rush is quoted on the job and only promised if we can actually hit it.

Sometimes. Rush is quoted on the job — usually double the tier price — and only promised when we can hit it. Pick “Rush” on the form or put RUSH in the subject line.

Anything. JPG, PNG, GIF, PDF, a screenshot, a photo of a sign or a business card. Up to 10 MB on the form; bigger files, drop a link in the notes.

AI, EPS, SVG and PDF with fonts outlined plus a live-type version, a transparent PNG at 4000 px, a JPG for proofs, every solid color as a spot swatch, and black and reversed one-color versions.

Yes. Put the Pantone, vinyl or paint code in the notes and we set the swatches to it. Without a reference we match the source as closely as the source allows.

We match it where we can. When we cannot, the letters are redrawn by hand to match the original.

Tell us what is off and we fix it. Revisions within the included rounds are free; if we plainly missed, the redo is on us.

One on Simple, two on Standard and Complex. Fixing our own mistake never counts as a revision.

Yes. Trade only. Your customer never sees our name on anything.

No. Trade Desk Graphics is trade only — sign shops, wrap shops, print shops, screen printers, embroiderers and promo distributors.

Yes, at ten or more graphics a month. Ask in the notes or by email.

Where required. If you are buying for resale or are tax exempt, upload your certificate on the tax exemption page and we take it off your invoices.

No. We rebuild logos and brand artwork as clean vector files. Layout, design and digitizing stay in your shop.

You do, and your customer does through you. We keep a copy only so a re-send is quick.